Defective Products

If your products becomes defective within 30 days after receiving your order, please return your clean product in its original packaging along with your original receipt, our customer service will help you solve the problem immediately.

You must be 18 years of age or older to submit your defective product ticket to us.

To start the process, please contact us with the following information:
1) Your full name (required*)
2) Your order number (can be found on the receipt) (required*)
3) The product that is defective and the issues you are experiencing (required*)
4) Photos or videos (required*)